Frequently Asked Questions and Policy
In this section, you'll find answers to the most frequently asked questions about orders, shipping, returns, and communicating with our customer service team, whether you're a customer in Kuwait or an international customer.
By subscribing to our email list, restocking information will also be posted on our Instagram account @nounhijabs and our website www.nounhijabs.com .
- Up to 24 hours inside Kuwait.
- 3-4 business days for international shipping.
All packages are shipped via DHL, FedEx or ARAMEX based on the best shipping rates available to you and your country.
We aim to respond within 24 hours. Please note that this period may be longer during or immediately following product launches.
Yes. Contact us at:
+965 66612 6044
We will only send replacements for damaged or missing items within 14 days of receiving the package.
Products shipped outside Kuwait may be subject to customs duties, taxes, and/or additional costs. These costs are not included in the total cost of your order and will not be covered or reimbursed by Nounhijabs.
Please check with your country's customs office for additional costs before placing your order.
Due to high volume of orders, it may take up to 24 hours to receive your order confirmation via email. If you don't receive your order confirmation after 24 hours, click here to contact us via WhatsApp.
Due to high volume of orders, it may take up to 24 hours to receive your order confirmation via email. If you don't receive your order confirmation after 24 hours, click here to contact us via WhatsApp.
No, but by creating an account, you'll become a member of the Nounhijabs VIP program, giving you access to ordering and shipping information. You'll also be added to our email list for future exclusive updates.
You can cancel your order and place a new order by contacting us on our customer service number.
Click here to contact us via WhatsApp
